heycars.travel

English

My booking

Your privacy matters to us. And we are determined to protecting and safeguarding any personal information you give us. This Privacy Policy describes the information that we gather from you, how we use and disclose your information, and the steps we take in order to protect your information.This policy will be governed by applicable laws of the Hong Kong

What information do we collect and how do we use it?

We only request, process, communicate or retain the minimum data required to offer you the service and to allow transport partners to fulfill the transportation service requested; this may include the passenger'&s name, contact details (email, address and telephone number) and payment information.

We may communicate information to financial institutions as part of the purchase and payment process for payment authorization or to protect the integrity of the payment process. If you make payments with "Mastercard", "American Express", "Visa", "iDeal" or "Sofort" your details will be processed by Stripe, Inc.

Who do we share your information with?

In order to complete your booking, we need to transfer relevant booking details to the transportation service provider you have booked with. This may include information such as your name, contact details (email, address and telephone number)

How do we safeguard your information?

In accordance with data protection laws, we observe reasonable procedures to prevent unauthorized access and misuse of personal information.

We use appropriate business systems and procedures to protect and safeguard the personal information, you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorized personnel are permitted to access personal information in the course of their work.

About usContact usFAQDrive for usTerms of ServicePrivacy Policy

United States of America: +1 805 7515032

China: +86 28 82075832

General Inquiry: rw@heycars.net

Partnership Inquiry: business@heycars.cn

Service hours: 24x7 Live Customer Support

Safe and secure payment