You can email Heycars customer service team: rw@heycars.net;Or call our 24-hour service hotline:Ireland: +353 1 443 3376France: +33979998671United States of America: +1 805 7515032China: +86 180 3075 1797/+86 180 8192 5620

The limit is 24 hours before transfer time. You can contact us to modify the order information or cancel the order for free.

Your driver will contact you in advance to confirm where to meet and how to get there.

We will assign a driver the night before the car is used (local time where the car is used), and then your driver will send you a message, please pay attention to check your text messages or WhatsApp.

Please contact the customer service team for an order receipt.